The joy of new jewelry is something truly special!
All our jewelry is made to last a lifetime and be worn daily. We want to help you care for your jewelry in the best possible way and have therefor put together some useful tips for you
Gold and Platinum are relatively soft materials, they have a hardness of 2.5-3.5 on Mohs hardness scale. Even though they are very sturdy and hard for us they can sustain scratches through daily wear. This is normal and can be removed by a local jeweler.
All textured metals will eventually become daintier on the most worn places of your jewelry. This is a natural part of the metals character as it wears down after long time use. We think this is a part of yours and your jewelry's journey together, however we offer to do a service and maintain the texture.
Remove your jewelry before engaging in practical activities, such as yard work, cleaning and exercising. Use your toiletries like hair creams and lotions on your hands and hair before putting on your jewelry. Avoid having your jewelry come in contact with oils and harsh chemicals. Harsh chemicals can such as household cleaners and chlorine can damage your jewelry.
For dainty pieces, please keep in mind that these metals can still be bend out of shape, so wear them with care and remove your pieces when appropriate.
We take great pride in the craftsmanship and quality of our jewelery. We're also dedicated to helping you keep your Philippa Davin jewels in the best condition, and we offer the following conditioning and general repairs:
We offer complimentary settings checks and a deep clean service on all gemstone rings yearly. Please contact us to take advantage of this.
Utmost care has been taken to set stones securely however Philippa Davin Jewelry is not responsible for the loss of stones after purchase. Please note that due to the unique nature of most of our stones, we cannot guarantee an identical replacement for any lost stones, though we will do everything we can to find as similar a match as possible.
We offer one complimentary ring resize within 3 months of purchase. Subsequent resizes are chargeable and will be assessed on a case-by-case basis as some resizes are more complex than others. Please double check with us before your purchase as some of our models are not possible to resize. For example, Pine Diamond/sapphire ring & Eternity bands cannot be resized.
We design jewelry to be worn for a lifetime and beyond, but naturally the precious materials that we work with can wear over time. We offer a repair service which is assessed on a case-by-case basis. Please get in touch for further information.
Any other alterations are assessed on a case-by-case basis.